FAQs

Is BioThane a registered trademark?

BioThane, BioThane USA, and the logo design mark including the oval logo, and others are trademarks or registered trademarks of BioThane Coated Webbing Corp in the United States, Europe, Korea, China, Australia and other countries. BioThane Coated Webbing Corp reserves all rights in its marks. To read our entire trademark policy, click here.

In what countries is BioThane a registered trademark?

United States, Europe, Korea, China, Australia and other countries

Who owns the BioThane trademark?

BioThane Coated Webbing Corp owns all BioThane trademarks.

Can I use the BioThane trademark?

Generally you may not use any of our marks in the promotion and sale of your own goods or services without our express written permission. We will evaluate requests to use our marks on a case-by-case basis in specific circumstances to indicate that your goods are made with genuine BioThane materials. If we do grant you permission to use one or more of our marks, we will specify exactly how and where the mark must appear and be used. Any use of our marks other than expressly authorized by us in writing is prohibited. To read our entire trademark policy, click here.

Do I need permission to use the BioThane trademark?

Yes. We will evaluate requests to use our marks on a case-by-case basis in specific circumstances to indicate that your goods are made with genuine BioThane materials. If we do grant you permission to use one or more of our marks, we will specify exactly how and where to mark must appear and be used. Any use of our marks other than expressly authorized by us in writing is prohibited. 

Can I use BioThane or any BioThane trademark in my URL or domain name?

BioThane does not allow the use any of its trademarks, including but not limited to BIOTHANE, BETA, or any variations, misspellings or colorable imitations thereof, in or as any URL or domain name for any Internet website without the prior express written authorization of BioThane. 

Can I use the BioThane trademark if I use a product that is NOT BioThane?

We will never grant permission for you to use, and you may not use, any of our marks in connection with the marketing or sale of any products that are made other than with our genuine BioThane products purchased from us or from another authorized source whom we designate. 

What coating class should I use?

The most common are Beta^®, Gold and Granite^®. Depending on your application, one of our coating classes is sure to fit your needs. 

Does the coating add strength?

No. The tensile strength comes from the polyester webbing inside.

Do BioThane Coated Webbing products contain Latex?

No.  Our products are latex-free. 

How strong is the webbing?

We have three different standard webbings that are commonly used. If there is a particular strength you need, give us a call to discuss.

When will all items have black web?

Although we are working hard to implement the black web in more products all the time, not all products will be available in black web. You can always call to see if the item you’re looking for has it.

What is your width tolerance on your webbing?

Width range provided upon request, please contact Scott.

Do you make custom products?

Yes, please contact BioThane^® for further information.

What is the difference between made-to-order (MTO) items and MTO specialty color?

There are price differences between a MTO item and a MTO item specialty color.

Can you buy a MTO item in a quantity less than 1,000 feet?

Yes, you can inquire about a 300-foot run which costs 1-1/2 times the 1,000-foot price. This is available as a one-time trial only.

What is the lead time for MTO items?

Typically, the lead time is 4-6 weeks after receipt of order. If there is a specific date you require the material at your location, it’s always beneficial for you to share that information with us. We will do our best to exceed your expectations.

Can I combine colors to meet the minimum order requirement?

No.

What is the minimum order requirement to buy direct?

The minimum order is $10,000. If the material is made to order there is a 1,000-foot run requirement.  All orders will be considered shipped complete at +/- 10% of the item total.

Why don’t you stock items?

In order to keep costs low for you, we do not stock products. We commit ourselves to an extremely lean in-house inventory.

Do you ship internationally?

Yes, we can ship worldwide.

What forms of payment do you accept?

Payments may be made by check, money order or credit card. We accept Visa, Master Card and Discover Card.

How do I get a sample?

You can purchase a sample online of some of our popular products or if you are looking for a custom sample, please contact us today.

What's your quality control process?

Our process is modeled after the ISO9001 quality system.

Do you have Regulatory information on your products?

Yes, we have an entire section on this.  Get Regulatory information here.

Do you know how to sew the material?

We have several customers and distributors that sew our material. Get Sewing Tips here. They are always more than happy to give advice and suggestions. We have our own fabrication department in house that can cut, weld and manufacture finished goods.

How do I clean the belt?

Warm water and soap usually work well. You also can dab with a small amount of rubbing alcohol.

What is the safest way to heat Beta^® webbing?

Each Beta^® product order is accompanied by safety guidelines.  Click to view it here.

What is the safest way to heat TPU coated webbing?

Each TPU coated product order is accompanied by safety guidelines.  Click to view it here.

Will insect repellents harm BioThane?

Insect repellents may cause staining or pitting on TPU/PVC coated belts and leather products. Many insect repellents use DEET as an active ingredient which will pit/stain Polyurethane products.

When it is necessary to use a repellent which uses DEET, we suggest an embossed Granite belt as the most durable alternative. Another alternative would be to use an all-natural/organic insect repellent.

Will this product hold rivets?

Yes, all of BioThane products will hold rivets.

What products do you recommend to disinfect BioThane?

We recommend the following to disinfect our belts (choose ONE of the following):

1. 10% bleach solution (take the bleach out of the bottle, at 6.5% active ingredient, and dilute 1 part to 9 parts water)
2. Envirocide (follow directions on bottle).*
3. Cavicide (follow directions on bottle).*

*We do not specifically endorse the effectiveness of these products only that they will not harm BioThane in proper use.  For additional information on Envirocide please visit http://www.metrex.com/products/surface-disinfectants/envirocide or for additional information on Cavicide please visit http://www.metrex.com/products/surface-disinfectants/cavicide.

What is the best way to ship or store Beta color rolls or finished products?

Beta colors should be displayed, stored or shipped without contacting other colors due to potential migration of one color to the other. Fluorescent colors are the most susceptible. We recommend that you don’t store different colored rolls together or at least keep each roll or product in plastic bags to prevent color transfer. 

Will Beta colors "bleed" or transfer onto other surfaces like hair, skin, or fabric?

It is possible for certain colors, especially fluorescent colors, to transfer from the Beta rolls or finished products onto hair, skin or fabric. These colors are not hazardous and they should not present a health or safety hazard.  If color transfer happens, wash with soap and water. If irritation persists, get medical attention.  For additional product information, please click here.

Yes, BioThane is ISO 9001:2015 registered.  To see our certificate, please click here.